Module · Communications

Members stay informed, automatically.

Every loan update, payment confirmation, statement and reminder reaches members by email and SMS — without your treasurer ever opening Gmail.

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Inbox · Chamabox™
CB
Chamabox™ Notifications
noreply@chamabox.com · 11:24 AM

✅ Your loan has been approved

Hi Jane, your loan application for KES 50,000 has been approved by the loan committee. Funds will be disbursed within 24 hours.

AmountKES 50,000
Interest12% pa
Term12 months
View loan in your portal

Templates included

Pre-written for every member moment.

All templates are editable from the admin CMS — match your group's voice without writing code.

👋

Welcome

Sent when a new member is approved.

✅

Loan Approved

Confirms approval + terms summary.

⚠️

Loan Rejected

Polite rejection with officer reason.

💰

Payment Confirmation

Receipt for any M-Pesa payment.

🔔

Loan Reminder

Sent 3 days before installment due.

⏰

Overdue Alert

Triggered the day after a missed payment.

📊

Monthly Statement

Auto-emailed on the 1st of each month.

🔐

Password Reset

Secure one-time token for self-service.

🎂

Birthday Wishes

Optional — sends warm wishes on member birthdays.

Reach members where they are

Email plus SMS — because not everyone reads inboxes.

  • Branded email templates with your logo & colors
  • SMS via HostPinnacle / Bongo with your sender ID
  • Smart batching to stay under SMS cost limits
  • Members opt out of non-essential SMS via portal
  • Delivery + open tracking for emails
  • Bulk announcements (AGM dates, fee changes)
11:24 · 4G

Messages · CHAMABOX

CHAMABOX

Hi Jane, your KES 5,000 May savings have been received. New balance: KES 187,500. Asante!

CHAMABOX

Reminder: loan installment of KES 4,417 due Aug 5. Reply via portal or pay to Paybill 247247.

Frequently asked

Questions about this feature

No. SMS are billed to your group account at bulk-SMS rates. Members receive them free.
Yes — every email and SMS template is editable from the admin CMS, with variables like {member_name} and {amount} you can drop in.
Chamabox™ uses authenticated SMTP with SPF/DKIM. We help you configure DNS during onboarding for inbox-grade delivery.
From their portal, members can opt out of non-essential notifications (birthdays, marketing). Compliance notifications (statements, payment receipts) always send.

Keep exploring

Related Chamabox™ features

Security & Role-based Access

Granular roles, encrypted passwords, secure reset flows, and a tamper-proof audit log of every sensitive action.

Learn more

System Settings & CMS

Configure interest rates, contribution amounts, system branding, and edit your public marketing site — without a developer.

Learn more

M-Pesa Integration

Members pay contributions and loan repayments via Safaricom Daraja. Every transaction auto-matches to the right account.

Learn more
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Try it inside the Chamabox™ live demo

Full admin access. Pre-loaded sample data. No signup, no credit card — just click and explore.

Try Live Demo → View Pricing
Chamabox™

Chamabox™ Support

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